Shipping policy

Shipping Policy

1. Shipping Coverage
We deliver goods to all countries supported by our logistics partners. This shipping policy applies to all delivery regions of our store.

2. Processing Time
All orders will be arranged for shipment within 1-3 working days after payment confirmation. Orders placed on weekends or holidays will be processed on the next working day.

3. Delivery Time
Standard international transit time ranges from 10 to 25 working days, depending on destination countries, local customs clearance efficiency and logistics schedules. We cannot guarantee fixed delivery dates due to unpredictable customs delays, flight suspensions or local postal delays.

4. Taxes & Customs Fees
All import duties, customs taxes, VAT, clearance charges and any local government fees generated in the destination country are fully borne by buyers. We do not cover any tax or customs cost for any country.

5. Logistics Tracking
Once the parcel is dispatched, we will send a tracking number to your order page. You can track shipping progress online. Tracking updates may delay during customs inspection.

6. Lost & Damaged Parcels
If parcels are lost or severely damaged during transit, please provide clear photos within 3 days after receiving the package. We will verify and arrange solutions based on logistics official feedback.

7. India COD Special Rules
For Indian Cash on Delivery orders, please keep your phone unblocked for courier contact. If you refuse to sign for the package without valid quality issues, the return shipping cost will be deducted from your payment according to our return policy.

8. Delivery Address Responsibility
Please fill in your complete and accurate shipping address, postcode and contact number. We are not responsible for delivery failure caused by wrong or incomplete address information provided by buyers.